Contact Us

Get in touch for bookings, inquiries, or special requests

How to Reach Us

Office Address

190 Oxford St, London W1D 1NR

Our administrative office is located near Oxford Circus station. Please note that this is not a workshop location—our repair services are entirely mobile.

Phone

+44 20 3410 6256

Available Monday to Friday, 8:30 AM - 6:00 PM

Email

info@boroughlyx.com

We aim to respond to all inquiries within 24 business hours

Hours of Operation

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday: By appointment only
  • Sunday: Closed

Our mobile repair service operates during these hours. Special arrangements can be made for corporate clients.

Find Our Office

Getting Here:

Our office is located on Oxford Street, one of London's main shopping destinations. The nearest tube station is Oxford Circus (Victoria, Central, and Bakerloo lines), approximately a 5-minute walk away.

Note: This is our administrative office only. Our bicycle repair services are entirely mobile—we come to your location.

Corporate Inquiries

A corporate bicycle fleet arranged in a semicircle with mechanics inspecting them

We offer specialized services for businesses looking to support their cycling employees or maintain corporate bicycle fleets.

Corporate Services Include:

  • Employee benefit programs for bicycle maintenance
  • Regular scheduled maintenance visits
  • Fleet management and maintenance
  • Customized service agreements

For corporate inquiries, please contact our business development team:

Request Corporate Service

Contact FAQ

Do you have a physical repair shop I can visit?

No, we are exclusively a mobile repair service. Unlike traditional bike shops, we bring our workshop directly to your office or workplace. This model allows us to provide convenient, on-site repairs without you needing to transport your bicycle anywhere. Our Oxford Street address is for administrative purposes only.

How quickly can you respond to urgent repair requests?

While we typically recommend booking 3-5 days in advance, we understand that urgent situations arise. We maintain some flexibility in our schedule to accommodate emergency repairs when possible. Please call our main number directly for urgent requests, and we'll do our best to fit you in as soon as possible, depending on our existing schedule and your location.

Can I arrange for repairs at my home rather than my office?

While we primarily focus on serving office locations, we can sometimes accommodate residential visits, particularly if your home is within our service areas and there's suitable space for our mobile workshop to operate. Please contact us directly to discuss your specific requirements and location.

Do you offer weekend appointments?

We offer limited Saturday appointments by special arrangement, primarily for corporate clients with multiple bicycles or for locations that aren't accessible during weekdays. Sunday service is not currently available. Please contact us directly to inquire about weekend availability for your specific situation.

Ready to experience convenient bicycle repairs?

Book our mobile workshop to visit your London office.

Book a Visit